FrostyBet Casino Terms and Conditions

Welcome to FrostyBet Casino. These Terms and Conditions govern your use of our website and all services we provide at https://frostybet.com/. By registering an account or accessing our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We reserve the right to amend these Terms and Conditions at any time, and we encourage you to review this page regularly. If you do not agree with any part of our terms, you must not use our services. Our platform is operated by Green Champions Leader S.R.L., incorporated in Costa Rica, San Jose, Montes de Oca, San Pedro, Los Yoses, registration number 3-102-917157, and we hold a licence issued by the Curaçao Gaming Authority under licence number OGL/2023/155/0098.

1. Eligibility and Account Registration

At FrostyBet Casino, we require all players to meet specific eligibility criteria before registering an account. You must be at least 18 years of age, or the legal gambling age in your jurisdiction if that is higher. By creating an account with us, you confirm that you are not located in, or a resident of, any of our restricted territories.

1.1 Restricted Jurisdictions

We do not accept players from the following countries: Aruba, Bonaire, Brunei, Cambodia, Curaçao, Greece, Japan, North Korea, Qatar, Saba, Sint Maarten, Statia, United Arab Emirates, United Kingdom, and United States. Additionally, players from a broader list of territories are excluded from all promotional offers, including Afghanistan, France, Italy, Spain, the Netherlands, the Philippines, and others. We reserve the right to close accounts and void any winnings if a player is found to have registered from a restricted jurisdiction.

1.2 Account Information

Here at FrostyBet, we require you to provide accurate, truthful, and complete information during registration. Each person is permitted to hold only one account on our platform. Duplicate accounts will be closed, and any associated balances or bonuses may be forfeited. We may request identity verification at any time. Documents must be uploaded within 30 days of registration or prior to your first withdrawal; failure to do so will result in your account being locked until the required documents are submitted.

2. Account Security and Login

At FrostyBet, we take the security of your account seriously. When you complete the frostybet casino login process, you are responsible for maintaining the confidentiality of your username and password. We recommend using a strong, unique password and never sharing your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, you must notify us immediately at support@frostybet.com. Our FrostyBet Casino login portal is protected by industry-standard encryption technology to safeguard your personal and financial data.

3. Deposits, Withdrawals, and Currencies

3.1 Accepted Currencies and Payment Methods

We accept a wide range of currencies at our FrostyBet platform, including GBP, EUR, USD, CAD, AUD, NZD, BRL, BTC, BCH, ETH, LTC, USDT (ERC20 and TRC20), and USDC (ERC20 and SPL). All account transactions are processed in EUR and USD. Please note that your account currency cannot be changed once it has been set. For deposits, we accept Visa, Mastercard, and a full suite of cryptocurrency options. Withdrawals are processed exclusively via cryptocurrency; card withdrawals are not available.

3.2 Deposit and Withdrawal Limits

Our minimum deposit amount is 20 GBP on every payment method. The maximum deposit per card transaction is 500 GBP, and 5,000 GBP per cryptocurrency deposit. For withdrawals, the minimum amount is 100 GBP, with a maximum of 500 GBP per individual withdrawal. We apply a daily withdrawal limit of 5,000 EUR and a monthly calendar limit of 25,000 EUR. Winnings that exceed 30,000 EUR will be paid out in monthly instalments. If a player has made only one deposit, the maximum cashout is capped at 15 times that deposit amount.

3.3 Withdrawal Conditions

At FrostyBet Casino, we require that all deposits be wagered at least 3 times, or staked in full on sports at minimum odds of 1.50, before any withdrawal can be processed. Should you attempt to withdraw unplayed funds, we reserve the right to apply a fee of up to 10% of the deposit amount. Our standard cashout processing time is 3 to 5 business days. If any account limit is active, withdrawals will be capped at 10% of the withdrawable balance per month.

4. Bonuses and Promotions

4.1 Welcome Casino Bonus

Our FrostyBet welcome offer provides new players with a 250% casino bonus up to 10,000 GBP on the first deposit, with a minimum qualifying deposit of 20 GBP. This offer is available to new players only and may be claimed once per player. The wagering requirement is 45 times the combined deposit and bonus amount, which must be completed within 30 days. While a bonus is active, the minimum bet is 0.50 GBP and the maximum bet is 5 GBP. Game contributions are as follows:

Slots: 100%
Virtual games: 50%
Lucky games: 50%
Table games: 20%
Live Casino: 0% (bonus cannot be wagered on Live Casino)

Winnings from any bonus of 200% or more are capped at 3 times the deposit amount.

4.2 Sports Betting Bonuses

At FrostyBet, we offer a 100% Welcome Sports Freebet up to 100 GBP, as well as a 100% Weekend Sports Freebet up to 100 GBP. Free bets are valid for 7 days and pay a maximum of 100 GBP or 3 times the free bet value. Free bets may only be placed on football, basketball, ice hockey, tennis, and volleyball. They cannot be used on handicap or draw no bet markets. Only football, basketball, ice hockey, and tennis bets count towards releasing a sports bonus, and the maximum stake with an active sports bonus equals the deposit amount.

4.3 Ongoing Promotions and Bonus Winnings Cap

Our FrostyBet Casino promotional calendar includes daily and weekly offers such as Monday Reload (100% casino reload), Tuesday on the Reels (1,000 free spins), Wednesday's Double Fun (5 GBP live casino bonus plus 150 free spins), Live Casino Thursday (25% cashback), Friday's Free Spins (350 free spins), Saturday's Live Reload (100% up to 150 GBP), Sunday's Spinning Treat (350 free spins), and a Daily Casino Cashback of 20%. We also participate in major provider network events. Deposit-bonus winnings are capped by tier: 3 times the deposit at 200% and above, 6 times at 150–199%, 8 times at 120–149%, 10 times at 100–119%, and 12 times at 25–99%. No-deposit bonuses carry a maximum payout of 25 EUR, and cashback is capped at 5 times.

5. Games and Software

Here at FrostyBet Casino, we offer an extensive library of over 5,940 titles, including 4,833 slots and 82 live games. Our platform features content from leading providers such as Pragmatic Play, Betsoft, BGaming, Evoplay, Spinomenal, Kalamba Games, and many more. Our live casino section is powered by LiveGames, Medialive Casino, Lucky Streak, and BETER. Game types available on our platform include slots, table games, crash games, lucky games, roulette, blackjack, baccarat, video poker, virtual games, sports betting, live sports, horse racing, greyhounds, and eSports.

6. Responsible Gaming

At FrostyBet, we are committed to promoting responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time limits, and self-exclusion options. If you feel that your gambling is becoming problematic, we encourage you to contact our support team immediately. We fully support access to independent responsible gambling organisations and resources. Our platform is not intended for use by minors, and we operate strict age verification procedures to enforce this policy.

7. VIP Programme

Our FrostyBet Casino VIP Club operates on an invitation-only basis. The VIP team regularly assesses player activity, and selected individuals receive a personal invitation from our VIP Department. Benefits include a dedicated VIP account manager, faster withdrawal processing, daily account review, personalised bonus offers with the lowest possible wagering requirements, and cashback rewards. VIP membership is not permanent; continued activity is required to maintain membership status.

8. Customer Support

We provide round-the-clock customer support at FrostyBet via live chat, email, and our Frenzy virtual assistant. Our support team operates 24/7 and can assist in English, German, Spanish, Norwegian, and Finnish. You can reach us by email at support@frostybet.com. We strive to respond to all enquiries promptly and professionally.

9. Intellectual Property and General Provisions

All content on our FrostyBet platform, including software, graphics, text, and trademarks, is the intellectual property of Green Champions Leader S.R.L. or its licensors. You may not reproduce, distribute, or use any content from our website without our prior written consent. These Terms and Conditions constitute the entire agreement between you and us. Should any provision be found invalid or unenforceable, the remaining provisions will continue in full force. We reserve the right to suspend or terminate any account that violates these terms without prior notice.

By continuing to use our services, you acknowledge that you have read and agreed to our full Terms and Conditions. For any questions, please contact our support team at support@frostybet.com. We thank you for choosing FrostyBet Casino and wish you an enjoyable experience on our platform.

Content updated: July 23, 2026